frequently asked questions

https://static.wixstatic.com/media/undefined It’s perfectly natural to feel a little nervous but don’t worry. We’ll spend some time talking and warming up before the filming begins so that you can feel fully relaxed. This will feel like an extended chat with a friend and in moments, you’ll forget the camera is even there!

However you are most comfortable! We’re capturing the person you are for your loved ones, so wear whatever makes you ‘you!’

You will have plenty of time to get ready and prepare. However if you wish to use a stylist for the filming, we have some wonderful make up and hair stylists who can be booked for the session.

Truth be told, Sevi is an introvert as well-even though she’s presented live news bulletins! So we’re well placed to help you feel totally comfortable on the day and help you talk in front of the camera as if it wasn’t there.

https://static.wixstatic.com/media/undefined No! We want you to feel completely relaxed in front of the camera so we’ll ask you the right questions that you will have selected in your questionnaire and take it from there. It will feel like a conversation, so no need to memorise anything!

https://static.wixstatic.com/media/undefined Yes! We were given explicit permission to use the clips you see on our website. Your film will remain totally private. All footage is kept private and in complete confidence as per GDPR guidelines.

https://static.wixstatic.com/media/undefined Once the film is complete, it is owned by you. This means we will pass on the responsibility for its safekeeping to you and will also need to ask your permission at any time if we wish to share any part of your story to new clients so that they can get an idea of what the final film might look like. We will never share anything without your express permission.

https://static.wixstatic.com/media/undefined We work with everyone! Some clients are keen to make a film to leave a legacy of their life experiences, memories and values for future generations. Others work with us to create a film to document important points in their life experiences -marriage, childbirth, climbing Mount Everest! We take time to get to know you, so that we make the film you wish to keep and share.

https://static.wixstatic.com/media/undefined Who knows that is around the corner? Nobody - so really anytime is a good time. We often get comments like ‘I wish I hadn’t waited so long to do this’, or ‘if only I’d thought of this before, I would have loved to capture my Grandmother’s life on film’. These life events are often good nudges to get you thinking about commissioning a film: • Marking life milestones - Happy 50th/ 60th/ 100th birthday! • Celebrating the lives of our parents and grandparents • Celebrating our children’s life events and special milestones and in turn looking back on our own • To share our family heritage, customs, and traditions - bank them on film so you can pass them on indefinitely!

https://static.wixstatic.com/media/undefined Absolutely not! A ‘My Moments, My Life’ film should be just that - a chance for you to choose key moments that you wish to share with your loved ones. You can decide on a particular time you wish to cover or a particular theme. We’ve had clients wanting to talk about their experiences during WW2 and other clients who have used the theme of ‘family’ to talk about their grandparent’s life in the late 1800s through to their great grandchildren in the 2000s! We’ll make sure to ask the right questions so that the film is about what you want it to be about!

https://static.wixstatic.com/media/undefined Creating a bespoke film is an involved process and the results are truly special. It takes time to develop a relationship so that you’re comfortable sharing your story. It also take experience to craft that story into a beautiful shot and edited film which will be an enduring momento. We use the latest camera equipment and editing software to capture the moment with the best possible technology and we also bring years of understanding, empathy and experience in interviewing to ensure your story is captured sensitively.

​ https://static.wixstatic.com/media/undefined ​We're able to film in your home or another location of your choice (subject to permissions). A quiet space is ideal to capture the best sound and picture quality on the cameras. We're happy to discuss your ideas about where you'd like to be filmed.